By Emer Scully For Mailonline. Earlier this month Virgin Media said the breach occurred because its database was incorrectly configured, allowing unauthorised access to one third-party. The information was accessible from April until February 28, The law firm says a Group Compensation Action could force the company to cough up thousands of pounds per customer for undue financial and emotional distress. The information in the database did not include passwords or financial details but did contain names, email addresses, phone numbers and details of customers’ contracts with the service. However, the independent IT company that alerted Virgin to the breach found details that linked some customers to ‘explicit websites’, it told MailOnline. Virgin Media blamed the error on the negligence of a staff member who did not follow correct procedures. He said: ‘Virgin Media failed to take the steps required to keep customer data safe. It is vital for the company to understand the severity of this breach.
Like toddlers-to-a-tantrum fast
The decision to close branches will leave 53 existing stores in the UK, but staff fear that more will be closed as the chain continues to invest further in online sales. Virgin Media bosses have announced plans to close dozens of branches across the UK, placing jobs at risk. It is believed that salesman and manager positions are most at risk, with the roll-out of closures will take place between March and April this year.
Are you affected by the closures? Get in touch: mirror.
Virgin media dating. Ourtime. 00% free online. Virgin media? Love and health, instagram, so naturally you write an awkward experience but social media fibre.
Since late February the Internet has been playing up at a ridiculous level, please fix it or we shall move to a better ISP. Ordered a mobile phone for next day delivery. What a joke. I should have know better, if the offer sounds too good to be true then it is in this case with Virgin. More interested in signing as many people up then looking after their customers! I have tried to ring, email, live chat and finally sent a recorded delivery letter to cancel my contract with Virgin Media for TV, Broadband and Phone.
I have given the correct 30 days notice in writing after not being able to speak to a human and being repeatedly referred back to their website after long waits on their automated service.
Virgin media dating
This Virgin flash sale offers new customers a free TV with the Bigger + Sports (£72 Toshiba 4K TV – when you order before the current offer expiry date below. This offer is open to new Virgin Media customers joining with the Ultimate Oomph bundle online during the offer period from between 8th June.
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Virgin Media Facing Huge Compensation Bill Over Data Breach
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Data Breach at Virgin Media Exposes 900,000 UK Customers UPDATE
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After finally giving notice, my husband suddenly starting received daily missed calls from Virgin Media. So, I decided it was time for us to switch providers, prompting us to shop around, find a better deal with Sky and sign up. Could you save with a Sky bundle? I called customer service who insisted only my husband, the official account holder, could cancel the service, which could only be done over the phone. The solution was to set up a password giving me full access to the account, but clearly my powers stopped short of actually closing the account.
When we finally got through, I now faced a double whammy as I had to go through two layers of Virgin Media red tape as two separate people both wanted to quiz me on why I was leaving. Yet again, I got the same question about why I was leaving, same answer from me, followed by an offer of a half-price deal. I was so fed up at this point that I bluntly told the advisor I no longer wanted the service, even if they were going to give it to me for free.
And to top the lot, despite Virgin Media originally insisting my husband was the only person who could cancel the service, when I asked if he needed to get on the phone, my word was good enough this time round! Since we gave notice to switch, my husband has had seven missed calls on his mobile over the last four days from Virgin Media, but no messages were left. Slow broadband: 4 factors holding back superfast broadband for all. I’m committed to ditching Virgin, but given my experience I can understand why some people might decide it’s not worth the hassle.
The UK’s best and worst broadband providers. But they do acknowledge that seven calls seemed excessive — apparently it was down to advisors trying to follow up on an earlier complaint as well.
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Generation Dating, a Virgin Media Television format developed from a staff ideas workshop, has been optioned in Australia after generating interest among buyers at the Mipcom marketplace in Cannes. In Generation Dating, two strangers — one older and one younger — get to know each other before being set the challenge of finding the other person a date.
On the day of the workshop, I was a little bit afraid to say it, because I thought it might be a bit silly.
Join the people who’ve already reviewed Virginmedia. looping the automated options it cuts out, tried the online chat which asked me to wait, an extra 15 days outside my cancellation date.. try to call them and just keep on hold.
Oh and somebody unknown accessed it. The database did not include any passwords or financial details, such as credit card information or bank account numbers, but did contain limited contact information such as names, home and email addresses and phone numbers. Based upon our investigation, Virgin Media does believe that the database was accessed on at least one occasion but we do not know the extent of the access or if any information was actually used. We are now contacting those affected to inform them of what happened.
We urge people to remain cautious before clicking on an unknown link or giving any details to an unverified or unknown party. Online security advice and help on a range of topics is available on our website. We are very sorry to have to inform you that we recently became aware that some of your personal information, stored on one of our databases has been accessed without permission.
Our investigation is ongoing but we currently understand that the database was accessible from at least 19 April and that the information has been recently accessed. To reassure you, the database did NOT include any of your passwords or financial details, such as bank account number or credit card information. The database was used to manage information about our existing and potential customers in relation to some of our marketing activities.
This included: contact details such as name, home and email address and phone numbers , technical and product information, including any requests you may have made to us using forms on our website. In a very small number of cases, it included date of birth. Please note that this is all of the types of information in the database, but not all of this information may have related to you.
Virgin Media to close 25 stores with loss of 110 jobs – see if your shop is affected
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